Global variables

Here you will learn how to create a variable whose value will be the same for all users.

Global variables store the same value for all users

For example, you have created a global variable %number_of_orders% and you want to store in it the number of users who have left a request for your product.

In such a case, at the end of the ticket collection script, you can add a "set variable" step that will add one to the %number_of_tickets% variable.

So you can store exactly the total number of applications: each new one will be taken into account. The bot will increment the same variable regardless of which user it is chatting with. For such purposes, a global variable is great.

And with the help of a global array variable, you can distribute limited promotional codes.