> For the complete documentation index, see [llms.txt](https://docs.smartbotpro.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.smartbotpro.io/scripts/variables/global-variables.md).

# Global variables

{% hint style="info" %}
**Global variables** store the same value for all users 
{% endhint %}

For example, you have created a global variable %number\_of\_orders% and you want to store in it the number of users who have left a request for your product. 

In such a case, at the end of the ticket collection script, you can add a "set variable" step that will add one to the %number\_of\_tickets% variable. 

So you can store exactly the total number of applications: each new one will be taken into account. The bot will increment the same variable regardless of which user it is chatting with. For such purposes, a global variable is great. 

And with the help of a global array variable, you can distribute limited promotional codes.


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