# Most important

**Smartbot Pro** is a set of marketing tools for instant messengers. Smartbot Pro is based on the Smartbot service for VKontakte, which is used by tens of thousands of VK groups.&#x20;

Tasks that the smartbot solves:&#x20;

1. Sales automation via messengers&#x20;
2. Optimization of resources for user support in social networks&#x20;
3. Creation of sales funnels with branched logic, delayed events, collection of statistics and various tools for increasing conversions.

**Bot scripts** are the heart of the service.

{% hint style="info" %}
**Script** is a sequence of steps that the bot performs in response to events, such as an incoming message in a messenger, joining a group on a social network, or paying for an item in your online store.
{% endhint %}

A script can be linked to multiple channels.

{% hint style="info" %}
**A channel** is a medium for communicating with your subscribers. For example, a Telegram bot.
{% endhint %}

To launch a bot using Smartbot, you need to create a dialogue script and connect the desired channel. All this takes very little time.&#x20;

The following articles describe in detail all the functionality of the service.


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