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  1. Scripts
  2. Script events

No appropriate script

In this article, you will learn how to set up a bot to respond if a message from a user does not fit any script.

PreviousMessage from userNextFirst message

Last updated 2 years ago

  1. Go to any scenario or create a separate one

  2. On the left, in the events section, select "No suitable scenario"

  3. Further, you can associate this block, for example, with sending a clarifying request to the user, or with another necessary action

Now, without finding a suitable answer, your bot will still be able to answer.

Образец настройки, при которой бот, не найдя подходящего сценария, просит пользователя уточнить запрос